1. Return Period
Returns are accepted within 30 calendar days from the date of delivery.
⸻
2. Eligibility for Return
To be eligible for a return, the item must: • be unused; • remain in its original, unopened packaging; • be in the same condition as received.
⸻
3. Damaged or Defective Items
If your item arrives: • damaged; • defective;you are eligible for a free replacement.
Photo or video proof of the issue is required.
⸻
4. Return Process
To initiate a return: • contact customer support; • provide your order number; • describe the reason for return.
⸻
5. Refunds
Refunds are issued after the returned item is received and inspected.Return shipping costs will be deducted from the total refund amount.
⸻
6. Non-Returnable Conditions
Returns will not be accepted if: • the packaging has been opened; • the item has been used; • the product is not in its original condition.